Tuesday, July 12, 2011

By the skin of our teeth

ANZ are a pack of tools!



There I said it!  I am positive that anyone who has had to get a house loan, in particular a construction loan will have called their lender a tool (or worse) , at least once!

Our relationship with ANZ had actually been going quite smoothly until this final invoice.  We were told it could take 5 - 10 working days to finalise this payment as they need to organise a valuer to confirm the house has actually been built as per specs and ummm, well, that's about it really.  I wish I had a 10 day turnaround to perform my tasks at work!

So, last Monday, the same day I received the invoice from Eden Brae, we sent the request off to ANZ via our Broker.  At the time we were hopeful we might have been ready for handover last Friday so our Broker asked if it could be looked at urgently.  "Nope, sorry it could take up to 10 days", was the reply.  Awesome.

Our Broker has been following up ANZ regularly and one minute she's told the valuer has been booked and then today someone confirmed the valuation still hasn't been booked!!  We're 7 days into the turnaround timeframe and no sucker has passed on our SS details to the Valuers!  The tools let slip who the Valuers are though so our Broker got on the phone to them and has now got the ball rolling.

Oh and the best bit?  They have had us and Eden Brae running around all last week in circles chasing down an Interim Occupation Certificate (said they needed it before releasing payment) until the bright spark at ANZ today said, "Oh, hold on, they're in NSW aren't they?  Then we don't need the interim certificate after all!"

There.  Vent over.  It had to be done.  No home build is complete without a dummy spit over the bank!  It would have been positively un-Australian not to have had one.

On to much cooler news......It is verrrrrrrrrry likely handover will be this Friday.

*Fingers crossed*

12 comments:

Shayne said...

Argh!

I was so relieved that CBA were, astoundingly fast and helpful when it came to issuing our final payment after our tool of an SS failed to issue us the final invoice until so late. Guess we had to get lucky somewhere huh? ;) LOL

Good luck!! So exciting!!

newbuild said...

Vent was needed by the sound of it! I think I'd be so highly strung by that stage I'd completely lose it in that circumstance! Take a deep breath (& have a drink or 2!)

Tonia said...

Hey Karla, looks like we are in the same boat! We too are also waiting for the bank to release the final payment! Sooo frustrating though!! Perhaps we will be handing over together?

Cass said...

Whoo congrats you are almost there!!!!!

Thigee said...

Handover Friday? that came around quick. Good luck for a smooth handover.

gayle said...

You poor things. :( We must've been so lucky with Heritage, they bent over backwards for us. My fingers are crossed that this Friday brings you a nice set of sparkly keys!

Chelle, Nick and Raya said...

Congratulations - you are almost there. I agree though, banks are just a rule unto themselves in the way they function. Unbelievable

Fiona said...

Great news mate, hope all goes well and that Friday is the day:)

Jen said...

Almost there! Almost there! Hang tight, it will all come through!

I'm so excited for you and your home looks fab!

Thigee said...

Hi Karla, did you get to handover yet?

Tonia said...

Karla, have you handed over yet??

Squeezed Daily said...

Yep, banks suck! I can't wait to sell our house and they can stick it! Oh, and congrats on your completion, very exciting.
Sarah

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