ANZ are a pack of tools!
There I said it! I am positive that anyone who has had to get a house loan, in particular a construction loan will have called their lender a tool (or worse) , at least once!
Our relationship with ANZ had actually been going quite smoothly until this final invoice. We were told it could take 5 - 10 working days to finalise this payment as they need to organise a valuer to confirm the house has actually been built as per specs and ummm, well, that's about it really. I wish I had a 10 day turnaround to perform my tasks at work!
So, last Monday, the same day I received the invoice from Eden Brae, we sent the request off to ANZ via our Broker. At the time we were hopeful we might have been ready for handover last Friday so our Broker asked if it could be looked at urgently. "Nope, sorry it could take up to 10 days", was the reply. Awesome.
Our Broker has been following up ANZ regularly and one minute she's told the valuer has been booked and then today someone confirmed the valuation still hasn't been booked!! We're 7 days into the turnaround timeframe and no sucker has passed on our SS details to the Valuers! The tools let slip who the Valuers are though so our Broker got on the phone to them and has now got the ball rolling.
Oh and the best bit? They have had us and Eden Brae running around all last week in circles chasing down an Interim Occupation Certificate (said they needed it before releasing payment) until the bright spark at ANZ today said, "Oh, hold on, they're in NSW aren't they? Then we don't need the interim certificate after all!"
There. Vent over. It had to be done. No home build is complete without a dummy spit over the bank! It would have been positively un-Australian not to have had one.
On to much cooler news......It is verrrrrrrrrry likely handover will be this Friday.